Uber Phone Number

Home > Car rental> Uber

Uber Phone Number Contact Information

Customer service & Toll-free: Uber Phone Number info

How to contact the Uber? Below is a list of 800 phone numbers for Uber.

Uber-800 Answering Services

Uber is a rideshare company that operates in India and several other countries. The company’s drivers offer millions of trips a day, raising a number of customer-related issues. Although Uber’s platform does not offer phone-based customer service to any of its riders on non-urgent matters, the choice does occur for most regular users.

How do people feel about utilizing Uber Customer Support?

Since very few customers have exposure to Uber phone-based customer assistance, it is impossible to gauge the general perception of the company. This should be mentioned that there has been media coverage of the likelihood that, potentially, more Uber users may have the option of providing phone-based assistance rather than needing to focus on social networking or Uber’s in-app program.

As with Uber ‘s general approach to customer care, there are mixed ratings, which are not uncommon with businesses of this scale. Many people find it’s possible to get wrapped up in an infinite cycle of stock responses without some clear answer to the problems. Using the company app, riders are told to wait 24 hours for the answer, something for which many are unhappy.

Contact Information

You can contact the customer service of UBER calling UBER’s phone numbers.

Toll-Free Number:

Call at (800) 353-8237

  • Thank you for calling UBER
  • main menu: for general information press 1,
  • to manage your account press 2,
  • for another query, press 3
  • General information menu: for hours of operation press 1
  • for working center locations press 2,
  • for information on how to open a new UBER account press 3,
  • repeat this message press #
  • to go to the previous menu press the * key
  • To speak to a customer service representative press 8.

Uber Phone Number for ‘Premium Riders’ Only: 1-800-314-2308

Uber Drivers Support Number:

  • (800) 593-7069USA
  • +61 130 009 1272 Australia
  • +649 888 0766 New Zealand
  • +2 780 017 2957South Africa and Kenya

Nonetheless, many people find Uber’s customer service appropriate, except in cases involving routine issues like drivers being late or being harsh for passengers.

Uber Customer Service and the Media

Uber is a fairly young enterprise and a leader in the industry paradigm of rideshare. As a result, the business has faced significant criticism from the news media, partially attributed to the increasing pressure of Uber, which has contributed to consumer care and public safety concerns.

Many media reports have suggested that Uber has not always offered appropriate customer service, although there is some indication that this is changing.

What sort of issues can Uber Customer Service solve?

Uber customer support, both phone-based and app-based, can resolve the following issues:

  • Bad quality or disrespectful conduct by drivers

  • Drivers who fail to offer service to dogs or accept elderly passengers

  • Questions about drivers who misuse the cancelation program

  • Drivers that are too late to pick up passengers

  • Cases where the price paid for an Uber trip is unreasonable

  • Rewards plan points and bonus queries

Since Uber rides are monitored by its software, Uber is in a position to monitor rides and investigate problems such as late pickups, wrongly canceled trips, and driver errors. It can encourage Uber’s Customer Service Representatives to address problems and, where necessary, grant refunds or include certain forms of reimbursement.

What are the issues that Uber Customer Service cannot address?

Uber is not a law enforcement entity and is unlikely to offer ambulance assistance. Rides are advised, whether their own welfare or that of the public is at risk, to make the best of their discretion while communicating with drivers.

What can I do if I’m not happy with my Uber Support Call?

If you’re unhappy with Uber’s customer service, don’t give up, and don’t settle for a poor or non-existent solution to your problem. Consider, then, the following steps:

  • Once you have been in touch with Uber Customer Care, take a few minutes to compose yourself. Document or write what occurred during your initial interaction and then do the same for your desired resolution. Having this in front of you during future contacts can help keep your conversation going.

  • Please contact Uber again. Perhaps a particular person has more experience or expertise to address the question.

  • Seek other avenues to get hold of Uber. Uber has Facebook and Twitter accounts and reacts via these platforms to user concerns.

  • If your situation appears to be at a standstill, notify the government body that controls the ride-around facilities in the city from which you booked your travel. The Organization will not be willing to address specific concerns, but does maintain a database of the grievance and can, in the future, use it to hold Uber or other rideshare providers responsible for failure on passenger grievances.

Uber’s New Toll-Free 800 Passenger Telephone Number

You come here to see Uber’s contact number, the exact delay on pause, and a way to leap straight into the phone lines and get directions and Uber’s representative. There are good news and bad news about it: the bad news is that they don’t have a contact number, but the positive part is that we already know how to stay in touch with Uber to support you with your problem. In the past 18 months, 150,390 drivers including you have come to Uber to request a contact number and have driven us to validate that they don’t have one.

Contacting Uber – by phone or otherwise

Although Uber doesn’t have a toll-free phone, it’s the easiest way to stay in contact with them. The next best way to speak to their customer service department, according to many Uber users, is through app itself. In addition to texting, the next best choice for clients searching for assistance is online Customer Support Assistance. If you think this information is wrong or have some other means of contacting Uber, please let us know so that we can discuss it with other customers. 

For the major corporations who already provide one, we’re delivering real-time active waiting on hold, options to miss hold music entirely, updates on when the call center opens, and even more.